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Terms & conditions

Here you will find general terms & conditions for booking and payment for Balestrand Hotell.  If you have any questions, please contact us on
telephone + 47 57 69 11 38
e-mail: info@balestrand.com
These terms & conditions apply to all bookings made with us, including bookings via our websites and bookings made through a third party.


1. RESERVATION
E-mail confirmation of number of people, price, accommodation, and other products and services to be supplied by the hotel is forwarded to the guest when a booking is made.


2. PRICE AGREEMENT VALIDITY
The agreed rates are binding for both parties. Prices are offered based on the current tax regulations. The hotel reserves the right to adjust prices as a result of increase in purchase costs of goods and services, increase in taxes, fees and charges, or other circumstances beyond the hotel’s control.

3. AMENDMENT AND CANCELLATION
The terms and conditions for cancellation of your booking depend on the type of booking made. Please check the cancellation terms for your reservation in the booking confirmation you have received from us.
Flexible: Room reservations with flexible rates can be changed or cancelled free of charge until the cancellation deadline stated in your confirmation letter. A cancellation reference will be given and should be retained as proof of cancellation. If you cancel a reservation after the deadline (including any “no show”) you will be charged a cancellation fee equivalent to one night’s accommodation per room booked.
Non-refundable: For the avoidance of doubt, the room(s) cannot be cancelled, amended or refunded (including any “no shows”). A cancellation insurance from your insurance company can be recommended. Please contact us should you like to change dates with no cancellation fee.

3.1. BOOKING GUARANTEE
All bookings require advance guarantee via company agreement, travel agent, or a credit card.

3.2 CORPORATE AGREEMENT BOOKINGS
For corporate agreement bookings at Balestrand Hotell the booking/cancellation terms and conditions stipulated in the agreement apply.

4. PAYMENT
Payment upon departure unless otherwise agreed in advance.

4.1 CREDIT CARD PAYMENT
Balestrand Hotell accepts payment by the following credit card companies: Visa, MasterCard, American Express, Diners, and Eurocard. This also applies to reservations made via our websites. Credit cards will be pre-authorized on arrival as guarantee for payment.

4.2 INVOICE
Invoicing must be agreed in advance and in advance of the stay.

5. CHECK-IN AND CHECK-OUT
We guarantee check-in from 3:00 pm on day of arrival.
Time of check-out is 12:00 noon on day of departure.

6. PRIVACY POLICY
Please see separate page for Balestrand Hotell´s Privacy Policy (link her).

7. FORCE MAJEURE
Balestrand Hotell accepts no liability and will not pay any compensation where the performance of obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond Balestrand Hotell’s reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, acts of terrorism, fire or failure of electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse of building structures.

8. PLACE OF JURISDICTION
All disputes that may arise between the parties to this agreement (the guest and the hotel) shall be governed by Norwegian law. If an amicable solution cannot be reached, the place of jurisdiction shall be at Balestrand Hotell’s registered office.

9. GENERAL TERMS AND CONDITIONS
Please also refer to the general terms and conditions specified in the booking confirmation.